Bonus Terms & Conditions

1. General

1.1. Each available currency has a fixed equivalent in relation to the other available currencies in terms of depositing, betting, and receiving prizes. These equivalents apply unless otherwise stated.

1.2. Minimal deposit for receiving any deposit bonus is 20 EUR. The player may deposit 500 RUB as the first deposit. In such a case, the player will receive only a 100% bonus. When depositing 1000 RUB, the player will receive a 100% bonus + 50 free spins. They will be credited to the player’s account within 2 days.

1.3. Regarding the bonuses and promotions, all times and dates are stated in UTC.

1.4. You can claim only one bonus at a time. Deposit-related bonuses are not stacked.

1.5. All the bonuses can only be received once per person/account, family, household, address, e-mail address, credit card number, IP addresses and environments where computers are shared (university, fraternity, school, public library, workplace, etc.).

1.6. Cashback is a bonus unless otherwise specified. Any rules that apply to bonuses in general apply to cashback bonuses as well.

1.7. Maximum win amount per currency from free spins for vip levels: 100 EUR. Maximum win amount per currency from loyalty free spins: 50 EUR. The maximum withdrawal limit from sign up free spins bonus is 20 EUR. An exception can be made for loyal players, and in case of winning, the maximum win amount can be increased.

1.8. Joo Casino reserves the right to update Bonus Terms and Conditions at any time. 

1.9. Bonus Terms and Conditions as published on the Website are in English, and it is the English version of these Terms and Conditions that form the basis of these Terms and Conditions. Translations into other languages may be made as a service and are made in good faith. However, in the event of differences between the English version and a translation, the English version has priority over any translation.

1.10. In the event of a dispute, all decisions made by the casino will be final.

2. Wagering

2.1. The bonus should be wagered 50 times before the player withdraws it, unless otherwise specified. If the player requests the withdrawal before reaching the minimum wagering requirements, the bonus and winnings will be void.

2.2. Limitation of the maximum bet while wagering: 5 EUR. Max bet limit includes bets doubling after a game round has been completed, bonus rounds (purchased within the game).

2.3. All the bonuses are non-sticky. It means, you cannot request your withdrawal until wagering requirements are fully fulfilled. Also, you start playing for real money first, then for bonus money, and as soon as bonus money is lost, the bonus also gets lost.

2.4. Please, note that not all games contribute towards meeting the wagering requirement equally: 

  • Slots – 100% (except for the games listed in the article 5.4);
  • Card games – Baccarat, Blackjack, Hi-Lo – 5% (except for games with a live dealer);
  • Videopoker – 5%;
  • Roulette, Poker – 5% (except for games with a live dealer);
  • Other games - 5%.

3. Welcome package

3.1. The player can get a bonus for each of 4 first deposits. Such a bonus is triggered automatically when the player makes at least a minimal deposit:

  • First deposit bonus makes up 100% of the deposit amount up to 100 EUR and 100 FS. 25 FS will be credited to the account immediately and the other 75 FS in the next three days (25 FS per day). Slots: Platinum Lightning Deluxe and Aztec Magic Deluxe by BGaming.
  • Second deposit bonus makes up 50% of the deposit amount up to 100 EUR.
  • Third deposit bonus makes up 75% of the deposit amount up to 150 EUR.
  • Fourth deposit bonus makes up 100% of the deposit amount up to 100 EUR and 50 FS. 25 FS will be credited to the account immediately and the other 25 FS the next day. Slots: Platinum Lightning Deluxe and Aztec Magic Deluxe by BGaming.

3.2. The welcome bonuses issued are valid within 2 weeks from the date of receipt unless otherwise stated in the specific promotion. Any remaining or unused bonus at the end of the stated period will be removed from the player’s account.

3.3. The maximum winning from the welcome package free spins is 200 EUR.

4. Reload bonuses

4.1. There are two recurring Reload bonuses available for each Joo player starting with the 5th deposit. These bonuses are available every week on Monday and Wednesday. Such a bonus is triggered automatically when the player makes the first deposit during the bonus day (the minimal deposit is 20 EUR).

4.2. Monday reload bonus makes up 40% of the deposit amount up to 100 EUR.

4.3. Wednesday reload bonus grants the player free spins depending on the deposit amount:

  • 20+ EUR deposit rewards with 20 FS in Brave Viking slot (BGaming);
  • 50+ EUR deposit rewards with 50 FS in Aztec Magic Deluxe slot (BGaming).

5. Restricted countries, games, and ways to play

5.1. All bonuses are not available to players from the following countries: Israel, Spain, Sweden, the UK, the USA or any of its states.

5.2. The following countries are excluded from receiving no deposit bonuses and/or free spins: Algeria, Angola, Bahrain, Benin, Botswana, Bulgaria, Bulgaria, Burundi, Cabo Verde, Cameroon, Chad, Comoros, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Hungary, India, Indonesia, Iran, Iraq, Israel, Jordan, Kenya, Kuwait, Latvia, Lebanon, Lesotho, Liberia, Lithuania, Madagascar, Malawi, Mali, Mauritania, Mauritius, Moldova, Mongolia, Morocco, Mozambique, Namibia, Netherlands, Niger, Nigeria, Oman, Pakistan, Palestine, the Philippines, Portugal, Romania, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia, South Sudan, Sudan, Swaziland, Sweden, Syrian Arab Republic, Tanzania, Togo, Tunisia, Uganda, Vietnam, Yemen, Zambia, Zimbabwe.

5.3. Welcome Package, Reload, and other deposit bonuses are not available for the players from Finland. However, they can still use all the benefits of the VIP-program and personal VIP-bonuses, Weekly and Daily Tournaments, Lotteries, and other regular promotions.

5.4. The following games are excluded from the bonus promotion offer: 1429 Uncharted Seas, 300 Shields, African Quest, Alchymedes, All Aces Poker, Art of the Heist, Astro Legends: Lyra and Erion, Baker's Treat, Beautiful Bones, Bloodsuckers, Big Bang, Bikini Party, Book of Oz, Bookie of Odds, Break Da Bank Again Respin, Castle Builder, Castle Builder II, Cazino Cosmos, Champion of the Track, Cool Buck, Craps, Cupid Strike 2, Dark Vortex, Dead or Alive, Devil's Delight, Divine Forest, Double Dragons, Dr. Jekyll & Mr. Hyde, Dragon Dance, Dwarf Mine, Dead or Alive 2, Egyptian Dreams Deluxe, Eye of the Kraken, Forsaken Kingdom, Fruitbat Crazy, Gems Odyssey 92, Gems Odyssey, Golden Legend, Golden Beauty, Goldilocks, Immortal Romance, Happy Halloween, Holmes and the Stolen Stones, Hot Ink, Hugo 2, Jackpot Jester 20, Jackpot Raiders, Jackpot 6000, Jackpot Jester 50k, Joker Pro, Jade Butterfly, Jokerizer, Kings of Chicago, Knockout Football, Lil Devil, Le Kaffee Bar, Lemur Does Vegas, London Hunter, Lucky Angler, Magic Oak, Magic of Sahara, Max Quest: Wrath of Ra, Medusa, Mega Boy, Mines of Gold, MULTIFRUIT 81, Mega Joker, Ninja, Ozwin’s Jackpots, Pearls of India, Peek-a-Boo - 5 Reel, Pets Go Wild, Pimped, Pinocchio, Pumpkin Patch, Queen of Gold, Rage to Riches, Reel Gems, Reel Rush 2, Reel Steal, Retro Reels Diamond Glitz, Retro Reels Extreme Heat, Retro Reels, Robin Hood: Shifting Riches, Rocket Dice, Roo Riches, Royal Masquerade, Reel Heist, Santa’s Village, Scarab Treasure, Scrooge, Scudamore's Super Stakes, Sea Hunter, Serengeti Kings, Skulls Up, Stardust and Pinocchio, Simsalabim, Single Deck Blackjack Professional Series, Spectacular Wheel of Wealth, Spina Colada, Spinfinity Man, Split Way Royal, Stardust, Sugar Pop, Sugar Pop 2: Double Dipped, Summer Splash, Super 7 Blackjack, Super Fast Hot Hot Respin, Street Fighter II: The World Warrior Slot, Surfin' Reels, Take The Bank, Tens or Better, The Dark Knight, The Dark Knight Rises, The Dark Joker Rizes, The French Roulette, The Wish Master, Three Card Rummy, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Three Musketeers, Tower Quest, Tree of Fortune, Triple Edge Poker, Tut's Twister, TXS Hold'em Professional Series, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade - Las Vegas, Vegas High Roller, Vikings go Berzerk, Vikings go to Hell, Village People Macho Moves, Vip European Roulette, Wheel of Wealth Special Edition, Wheel of Wealth, WhoSpunIt Plus, Wicked Circus, Wild Orient, Wild Swarm, Wolf Hunters, Zombie Hoard, Zoom Roulette, The Royal Family, Robin Hood: Shifting Riches, and all jackpot slots.

5.5. It's forbidden to abuse any promotional offers at Joo Casino. If any such cases come to light, the casino reserves the right to seize any winnings gained as a result of abusing the bonus offers and disable the option of using any bonuses for that account in the future.

5.6. It's forbidden to delay any playing rounds, including free spins and bonus rounds, to a later time when you no longer need to play the bonus through and/or make new deposit(s). If a player is suspected of such actions, Joo Casino management reserves the right to cancel all bonuses and any winnings acquired from them at its sole discretion.

5.7. The use of bonus funds purely to progress through the bonus stages is prohibited. For example when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.

6. Tournament Terms and Conditions

6.1. Tournaments end promptly at the published time. Any hands, spins or bonus features in play at the point at which the tournament ends will not complete and the outcome will not apply to the final result of the event. Only completed hands, spins and bonus features will count towards the final outcome.

6.2. Prizes are awarded directly into your casino balance within a few minutes of the tournament ending.

6.3. Please, note that you may only use one account to enter tournaments at this casino. Players with multiple active accounts will forfeit any tournament winnings and all accounts will be blocked.

6.4. The leaderboard in the tournament lobby is updated every 30-60 seconds. Consequently, there may be a delay in the display of your position and balance.

6.5. More information about our tournaments can be found on our tournaments page.

7. Comp Points Terms and Conditions

7.1. You collect 1 redeemable and 1 status comp point for every 20 EUR real money wagered in slots.

7.2. Redeemable comp points may be exchanged for money bonuses with the wager x1. General bonus terms apply to these bonuses, unless stated otherwise.

7.3. The minimum amount of redeemable comp points that can be exchanged for a bonus is 100 comp points.

7.4. The comp points are zeroed and the status level is reset to Level 1 every first Monday of the month.

7.5. Joo Casino reserves the right to cancel any comp points accumulated if a player is found to be low risk betting or using minimal risk betting strategies to earn comp points. Low risk betting strategies include ANY bet spread combination on Roulette games covering 25 or more (67%) of the 37 unique number spots on the table. For example, you bet on Red and Black, you are covering 36 of the 37 possible outcomes, therefore this bet would not count towards comp points.

7.6. Customers are not allowed to transfer comp points between accounts.

7.7. Joo Casino reserves the right to withdraw or amend the comp point program at any time and without prior notice. This will not affect customers who have already commenced wagering towards the promotion.

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